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We at irononletters.co.uk
understand that your privacy is important to you and that you care about how
your personal data is used and shared online. We respect and value the privacy
of everyone who visits this website irononletters.co.uk ("our Site")
and will only collect and use personal data in ways that are described here, and
in a manner that is consistent with our obligations and your rights under the
law.
Please read this Privacy Policy carefully and ensure that you understand it.
Your acceptance of our Privacy Policy is deemed to occur upon your first use of
our Site. If you do not accept and agree with this Privacy Policy, you must stop
using our Site immediately.
1. Definitions and Interpretation
In this Policy, the following
terms shall have the following meanings:
"Cookie" means a small text file placed on your computer or device by our Site
when you visit certain parts of our Site and/or when you use certain features of
our Site. Details of the Cookies used by our Site are set out in section 13,
below;
"Personal data" means any and all data that relates to an identifiable person
who can be directly or indirectly identified from that data. In this case, it
means personal data that you give to us via our Site. This definition shall,
where applicable, incorporate the definitions provided in the General Data
Protection Regulation 2016/679 ("GDPR"); and
"We/Us/Our" means irononletters.co.uk a company whose registered address
is TidyWare UK Ltd, Edwinstowe House, Centre For Business Excellence, Edwinstowe
NG21 9PR.
2. Information About Us
Our Site is operated by TidyWare
UK Ltd, a company registered in England and Wales under number 06831241, whose
registered office is at TidyWare UK Ltd, Edwinstowe House, Centre For Business
Excellence, Edwinstowe NG21 9PR.
3. What Does This Policy Cover?
This Privacy Policy applies
only to your use of our Site. Our Site may contain links to other websites.
Please note that we provide such links for your convenience and for
informational purposes only. We do not endorse or approve any of the products,
services or opinions on such other websites. We have no control over how your
data is collected, stored or used by other websites and we advise you to check
the privacy policies of any such websites before providing any data to them.
4. Your Rights
4.1 As a data subject, you have the following rights under the GDPR, which this Policy and our use of personal data have been designed to uphold:
4.1.1 The right to be informed
about our collection and use of personal data;
4.1.2 The right of access to the personal data we hold about you (see section
12);
4.1.3 The right to rectification if any personal data we hold about you is
inaccurate or incomplete (please contact us using the details in section 14);
4.1.4 The right to be forgotten - i.e. the right to ask us to delete any
personal data we hold about you (we only hold your personal data for a limited
time, as explained in section 6 but if you would like us to delete it sooner,
please contact us using the details in section 14);
4.1.5 The right to restrict (i.e. prevent) the processing of your personal data;
4.1.6 The right to data portability (obtaining a copy of your personal data to
re-use with another service or organisation);
4.1.7 The right to object to us using your personal data for particular
purposes; and
4.1.8 Rights with respect to automated decision making and profiling.
4.2 If you have any cause for complaint about our use of your personal data,
please contact us using the details provided in section 14 and we will do our
best to solve the problem for you.
4.3 For further information about your rights, please contact the Information
Commissioner's Office or your local Citizens' Advice Bureau.
5. What Data Do We Collect?
Depending upon your use of
our Site, we may collect some or all of the following personal and non-personal
data (please also see section 13 on our use of Cookies and similar
technologies):
5.1 name;
5.2 address;
5.3 contact information such as email addresses and telephone numbers;
5.4 delivery address, if you place an order with us;
5.5 demographic information such as post code, preferences, and interests;
5.6 IP address;
5.7 web browser type and version; and
5.8 operating system.
Please note our Site may ask you for payment details, such as billing
information or credit or debit card information, however all payments made via
our Site will go through a third party payment processor such as PayPal and as
such, we will have no access to this data. A separate contractual relationship
will be created between you and the payment processor on their terms and
conditions and we cannot be held liable for any errors, actions, omissions or
incorrect charges that may be made by them.
6. How Do We Use Your Data?
6.1 All personal data is
processed and stored securely, for no longer than is necessary in light of the
reason(s) for which it was first collected. We will comply with our obligations
and safeguard your rights under the GDPR at all times. For more details on
security see section 7, below.
6.2 Our use of your personal data will always have a lawful basis, either
because it is necessary for our performance of a contract with you (e.g. by
placing an order with us), because you have consented to our use of your
personal data (e.g. by subscribing to emails), or because it is in our
legitimate interests. Specifically, we may use your data for the following
purposes:
6.2.1 Providing and managing your access to our Site;
6.2.2 Personalising and tailoring your experience on our Site;
6.2.3 Supplying our goods and services to you (please note that we require your
personal data in order to enter into a contract with you);
6.2.4 Replying to emails from you;
6.2.5 Supplying you with emails that you have opted into (you may unsubscribe
using the link at the bottom of each email or you may opt-out at any time by
emailing us directly);
6.2.6 Analysing your use of our Site to enable us to continually improve our
Site and your user experience.
6.3 With your permission and/or where permitted by law, we may also use your
data for marketing purposes which may include contacting you by email with
information, news and offers on our services. We will not, however, send you any
unsolicited marketing or spam and will take all reasonable steps to ensure that
we fully protect your rights and comply with our obligations under GDPR and the
Privacy and Electronic Communications (EC Directive) Regulations 2003.
6.4 Third parties whose content appears on our Site may use third party Cookies,
as detailed below in section 13. Please refer to section 13 for more information
on controlling Cookies. Please note that we do not control the activities of
such third parties, nor the data they collect and use, and we advise you to
check the privacy policies of any such third parties.
6.5 You have the right to withdraw your consent to us using your personal data
at any time, and to request that we delete it.
6.6 We do not keep your personal data for any longer than is necessary in light
of the reason(s) for which it was first collected.
7. How Do We Store Your Data?
7.1 We only keep your personal
data for as long as we need to in order to use it as described above in section
6, and/or for as long as we have your permission to keep it.
7.2 Data security is very important to us, and to protect your data we have
taken suitable measures to safeguard and secure data collected through our Site.
8. Do We Share Your Data?
8.1 We share your data with third
parties to supply goods and services to you on our behalf. These may include,
payment processors, search engine facilities and delivery companies. In some
cases, these third parties may require access to some or all of your data. Where
any of your data is required for such a purpose, we will take all reasonable
steps to ensure that your data will be handled safely, securely, and in
accordance with your rights, our obligations, and the obligations of the third
party under the law.
8.2 We may compile statistics about the use of our Site including data on
traffic, usage patterns, user numbers, sales, and other information. All such
data will be anonymised and will not include any personally identifying data, or
any anonymised data that can be combined with other data and used to identify
you. We may from time to time share such data with third parties such as
prospective investors, affiliates, partners, and advertisers. Data will only be
shared and used within the bounds of the law.
8.3 We may sometimes use third party data processors that are located outside of
the European Economic Area ("the EEA") (The EEA consists of all EU member
states, plus Norway, Iceland, and Liechtenstein). Where we transfer any personal
data outside the EEA, we will take all reasonable steps to ensure that your data
is treated as safely and securely as it would be within the UK and under the
GDPR.
8.4 In certain circumstances, we may be legally required to share certain data
held by us, which may include your personal data, for example, where we are
involved in legal proceedings, where we are complying with legal requirements, a
court order, or a governmental authority.
9. What Happens If Our
Business Changes Hands?
9.1 We may, from time to
time, expand or reduce our business and this may involve the sale and/or the
transfer of control of all or part of our business. Any personal data that you
have provided will, where it is relevant to any part of our business that is
being transferred, be transferred along with that part and the new owner or
newly controlling party will, under the terms of this Privacy Policy, be
permitted to use that data only for the same purposes for which it was
originally collected by us.
9.2 In the event that any of your data is to be transferred in such a manner,
you will not be contacted in advance and informed of the changes.
10. How Can You Control Your
Data?
10.1 In addition to your rights under the GDPR, set out in section 4, when you
submit personal data to us via email or via our Site, you may be given options
to restrict our use of your data. In particular, we aim to give you strong
controls on our use of your data for direct marketing purposes (including the
ability to opt-out of receiving emails from us which you may do by unsubscribing
using the links provided in our emails, at the point of providing your details
and by contacting us).
10.2 You may also wish to sign up to one or more of the preference services
operating in the UK: The Telephone Preference Service ("the TPS"), the Corporate
Telephone Preference Service ("the CTPS"), and the Mailing Preference Service
("the MPS"). These may help to prevent you receiving unsolicited marketing.
Please note, however, that these services will not prevent you from receiving
marketing communications that you have consented to receiving.
11. Your Right to Withhold
Information
11.1 You may access certain
areas of our Site without providing any data at all. However, to use all
features and functions available on our Site you may be required to submit or
allow for the collection of certain data.
11.2 You may restrict our use of Cookies. You can choose to enable or disable
Cookies in your internet browser. Most internet browsers also enable you to
choose whether you wish to disable all cookies or only third-party Cookies. By
default, most internet browsers accept Cookies but this can be changed. For
further details, please consult the help menu in your internet browser or the
documentation that came with your device. You can choose to delete Cookies on
your computer or device at any time, however you may lose any information that
enables you to access our Site more quickly and efficiently.
12. How Can You Access Your
Data?
You have the right to ask for
a copy of any of your personal data held by us (where such data is held). Please
contact us for more details using the contact details below in section 14.
13. Our Use of Cookies
13.1 Our Site may place and
access certain first party Cookies on your computer or device. First party
Cookies are those placed directly by us and are used only by us. We use Cookies
to facilitate and improve your experience of our Site and to provide and improve
our services. All Cookies used by and on our Site are used in accordance with
current Cookie Law.
13.2 Before Cookies are placed on your computer or device, you will be shown a
pop-up requesting your consent to set those Cookies. By giving your consent to
the placing of Cookies, you are enabling us to provide the best possible
experience and service to you. You may, if you wish, deny consent to the placing
of Cookies; however certain features of our Site may not function fully or as
intended.
13.3 Certain features of our Site depend on Cookies to function. Cookie Law
deems these Cookies to be "strictly necessary". Your consent will not be sought
to place these Cookies, but it is still important that you are aware of them.
You may still block these Cookies by changing your internet browser's settings
as detailed below, but please be aware that our Site may not work properly if
you do so. We have taken great care to ensure that your privacy is not at risk
by allowing them.
13.4 Our Site uses Google Analytics. Website analytics refers to a set of tools
used to collect and analyse anonymous usage information, enabling us to better
understand how our Site is used. This, in turn, enables us to improve our Site
and the services offered through it. You do not have to allow us to use these
Cookies, however whilst our use of them does not pose any risk to your privacy
or your safe use of our Site, it does enable us to continually improve our Site,
making it a better and more useful experience for you. Google's privacy policy
is available at:
https://www.google.com/policies/privacy/
13.5 In addition to the controls that we provide, you can choose to enable or
disable Cookies in your internet browser. By default, most internet browsers
accept Cookies but this can be changed. For further details, please consult the
help menu in your internet browser or the documentation that came with your
device.
13.6 You can choose to delete Cookies on your computer or device at any time,
however you may lose any information that enables you to access our Site more
quickly and efficiently.
13.7 It is recommended that you keep your internet browser and operating system
up-to-date and that you consult the help and guidance provided by the developer
of your internet browser and manufacturer of your computer or device if you are
unsure about adjusting your privacy settings.
14. Contacting Us
If you have any questions
about our Site or this Privacy Policy, please contact us by email [email protected].
Please ensure that your query is clear, particularly if it is a request for
information about the data we hold about you (as under section 12, above).
15. Changes to Our Privacy
Policy
We may change this Privacy
Policy from time to time (for example, if the law changes). Any changes will be
immediately posted on our Site and you will be deemed to have accepted the terms
of the Privacy Policy on your first use of our Site following the alterations.
We recommend that you check this page regularly to keep up-to-date.